• 2023-03-07

Transaction Terms

Order processing and delivery time:

- For orders within Tuyen Quang city, delivery usually takes 01 - 02 days from the order date.

- For orders in other provinces/cities, delivery usually takes 03 - 05 days from the order date and depends on the third-party carrier.

- Orders placed after 16:00 will be processed on the next business day.

Shipping fees and delivery methods:

- Shipping fees depend on the third-party carrier and your delivery area.

- Shipping fees are always disclosed and notified to you before order confirmation.

- Depending on your delivery area, Trang Vang Doanh Nhan will flexibly choose the most suitable carriers.

Obligations of seller and buyer in each transaction:

As the seller, Trang Vang Doanh Nhan commits to:

- Fully notify all details about the waybill, fees, estimated delivery time, etc. in each transaction.

- Provide complete documents and invoices for each transaction.

As the customer:

- You must provide complete and accurate delivery information such as full name, phone number, address, and any special notes if needed.

- After receiving the goods, if any unexpected issue arises, please contact Trang Vang Doanh Nhan immediately via hotline 0968 564 439 for inspection and proper resolution.

- Once the carrier has successfully handed over the goods and you have no further comments, the transaction is considered completed.